Frequently Asked Questions

WHERE CAN I TRY OUT YOUR WOODEN CLIMBING FRAMES?
Rainbow Play have two climbing frame display sites around the UK. Please refer to our Showrooms page to find out where we are or give us a call on 01276 477461.
WHAT HAPPENS IF I MOVE HOUSE?
HOW CAN I RETURN YOUR PRODUCT?
WHAT IF THE PRODUCT ARRIVES WITH MISSING, DAMAGED OR DEFECTIVE PARTS?
WHERE AND WHEN WILL YOU SHIP MY ORDER?
DO YOU OFFER AN INSTALLATION SERVICE?
CAN I CANCEL MY ORDER?
ONLINE SECURITY
IS THE WOOD YOU USE IN YOUR CLIMBING FRAMES SUSTAINABLY HARVESTED?
WHAT DO YOU RECOMMEND FOR SMALL GARDENS